# Attorney for customer harassment management knows abiu > Victim of customer sexual harassment at work? Your employer may be liable. Protect your rights with our experienced employment law attorneys. Source: https://sivalleylaborlawyer.com/customer-harassment/ Firm: Employment Lawyers Group — employee-side employment lawyers since 1993. Serving Santa Clara County, California. Phone: (877) 525-0700 (calling is the fastest way to reach the legal team) Office: 111 N. Market St, #300, San Jose, CA 95113 Contact form: https://sivalleylaborlawyer.com/contact/ Consultations are free and confidential; cases are taken on contingency. --- Employers are liable for [sexual harassment](https://worklawyerca.com/sexual-harassment-lawyer-los-angeles/) by customers. In the last two years we have handled an increasing number of sexual harassment cases in which customers of employers harassed our clients. One case happened when a retail sales associate was sexually harassed by retail store customers. Another case involves a home healthcare worker being sexually harassed by the patient she was assigned to. Three of our recent cases involved the sexual harassment of women providing janitorial services. In the janitorial service cases persons employed on the site our clients were servicing sexually harassed them. Unlike supervisory sexual harassment, the employer must be informed about customer sexual harassment in order for them to be liable. The legal standard, lead counsel Karl Gerber wanted read to a recent Los Angeles Superior Court jury was as follows: An employer is responsible for the sexually harassing acts of nonemployees towards the employer’s employees if the employer’s agents, supervisors, or managers knew or should have known of the sexual harassment and failed to take immediate appropriate corrective action. An employer is deemed to know of an act of sexual harassment if their supervisors, agents, or managers: a. saw the act of harassment and allowed it to happen; b. were informed of a prior similar incident which does not have to be an identical incident, only an incident of the same general character, and they failed to take appropriate corrective action after learning of the prior similar incident. The above jury instruction is based on the following law, “An employer may also be responsible for the acts of nonemployees, with respect to sexual harassment of employees…in the workplace, where the employer, or its agents or supervisors, knows or should have known of the conduct an fails to take immediate appropriate corrective action,” California Government Code Section 12940(j)(1). This 2003 statutory amendment merely clarified existing law according to Carter v. Dept., 38 Cal.4th 914, 923 (2006) a case involving customer harassment (a resident of the VA). > Few employment law firms have experience handling customer sexual harassment cases. We have successfully handled in excess of five customer sexual harassment cases in an approximately two year period of time. Two of these cases were fully prepared for jury trials in[Los Angeles County](https://employeelawca.com). Besides handling customer sexual harassment cases, we have handled hundreds of traditional sexual harassment cases. Many of these cases went to binding arbitration or jury trial and were won by our law firm. We have also successfully handled numerous appeals in sexual harassment cases including Katabalwa v. Borg-Warner, Ortega v. Intercon, and Shaw v. Long’s. Firm owner, Karl Gerber, has written more than fifteen articles on sexual harassment and has been quoted as an expert in the field. ## **Recent Case Results For Sexual Harassment By Customers:** - **$225,000** for verbal and physical sexual harassment in a retail environment - **$102,500** for verbal and physical sexual harassment of a janitor in an aerospace company ## Our Firm: No Upfront Fees or Costs ### Contingency Fee Representation All employment cases for employees are taken on a **contingency basis**. We are only paid a fee **when and if we win** your case, and we **advance all litigation costs**. Our goal is to make expert legal representation accessible to every hardworking employee. ### Serving Santa Clara County We have proudly served all of Santa Clara County since 1993. Ready to discuss your case? (877) 525-0700 Submit A Contact Form The Employment Lawyers Group has successfully handled 2,000+ Separate California Employment Cases ## Media Engagements ## Sample Case Results breach of commission contract $1,150,000 Unpaid commissions of two plaintiffs unpaid wages $875,000 For 4 oil field service industry workers whose times worked were not recorded on timesheets and were on-call forced to work without pay standby pay case $800,000 Controlled stand by class action settlement Disclaimer: These results are based on the facts of these specific cases and do not guarantee or predict a similar result in any future case. ## Practice Areas [Discrimination Age, Disability, FMLA/CFRA, Gender, National Origin, Pregnancy, Race, and Sexual Orientation discrimination claims.](https://sivalleylaborlawyer.com/discrimination/) [Unpaid Wages & Overtime Recovering earnings for overtime, bonuses, commissions, meal & rest break violations, and prevailing wage claims.](https://sivalleylaborlawyer.com/al-clear-unpaid-wage-class-action/) [Sexual Harassment Compassionate and effective representation for sexual harassment and hostile work environment claims.](https://sivalleylaborlawyer.com/sexual-harassment/) [Wrongful Termination Representing employees terminated in violation of public policy, contracts, or California and federal law.](https://sivalleylaborlawyer.com/wrongful-termination/) [Leaves & Retaliation Protecting employees who face adverse actions after reporting illegal activity or taking protected medical leave.](https://sivalleylaborlawyer.com/leave-of-absence/) [Whistleblowers Advocating for employees who report fraud, waste, or abuse under California and federal whistleblower protection laws.](https://sivalleylaborlawyer.com/whistleblower/) ## Our California Locations ### Bakersfield [BakersfieldLaborAttorney.com](https://bakersfieldlaborattorney.com) 5401 Business Park S, #214, Bakersfield CA 93309 [(661) 412-9600](tel:6614129600) ### Los Angeles [EmployeeLawCA.com](https://employeelawca.com/) 611 Wilshire Blvd, #1023, Los Angeles CA 90017 [(323) 525-1600](tel:3235251600) ### Orange County [WorkLawyerOC.com](https://worklawyeroc.com) 2522 Chambers Rd, #100, Tustin CA 92780 [(714) 210-8000](tel:7142108000) ### Riverside [RiversideEmploymentLawyer.com](https://riversideemploymentlawyer.com) 9496 Magnolia Ave, #208, Riverside CA 92503 [(951) 367-1000](tel:9513671000) ### Sacramento [SacramentoLaborAttorney.com](https://sacramentolaborattorney.com) 777 Campus Commons Rd, #200, Sacramento CA 95825 [(916) 340-0000](tel:9163400000) ### San Bernardino [EmploymentAttorneySanBernardino.com](https://employmentattorneysanbernardino.com) 337 N. Vineyard Ave, #400, Ontario CA 91764 [(909) 663-2100](tel:9096632100) ### San Diego [SanDiegoEmployeeLawyer.com](https://sandiegoemployeelawyer.com) 330 "A" St, #60, San Diego CA 92101 [(619) 320-3000](tel:6193203000) ### San Francisco / Bay Area [BayAreaEmploymentAttorney.net](https://bayareaemploymentattorney.net) 524 Union St, #400, San Francisco CA 94133 [(877) 525-0700](tel:8775250700) ### San Jose / Silicon Valley [SiValleyLaborLawyer.com](https://sivalleylaborlawyer.com) 111 N. Market St, #300, San Jose CA 95113 [(877) 525-0700](tel:8775250700) ### Sherman Oaks [WorkLawyerCA.com](https://worklawyerca.com) 13418 Ventura Blvd, Sherman Oaks CA 91423 [(818) 783-7300](tel:8187837300) ### Torrance / South Bay [JobTerminationLaw.com](https://jobterminationlaw.com/) 3655 Torrance Blvd, 3rd Floor, Torrance CA 90503 [(310) 842-8600](tel:3108428600) ### Ventura / Oxnard [VenturaEmploymentLawyer.com](https://venturaemploymentlawyer.com) 4030 West Hemlock St, Oxnard CA 93035 [(805) 200-0100](tel:8052000100) ### Additional Sites [BostonLaborLaw.com](https://bostonlaborlaw.com) [DcLaborAttorney.com](https://dclaborattorney.com) [FresnoEmployeeLawyer.com](https://fresnoemployeelawyer.com) [JobLawyer.net](https://joblawyer.net) [MarylandLaborAttorney.com](https://marylandlaborattorney.com/) [ModemStud.com](https://modemstud.com) [VintageLosAngeles.org](https://vintagelosangeles.org) [WorkplaceLawyer.org](https://workplacelawyer.org) ## About Firm Founder, Karl Gerber Firm Founder, **Karl Gerber**, has been an employment and wrongful termination attorney since **1993**. He has represented a wide range of employees throughout California. Mr. Gerber has won **51 of the binding arbitrations and jury trials** he first chaired, and a number of his appeals are published. This deep trial experience is the foundation of the firm's strategic approach to litigation. The employment attorneys employed by the Employment Lawyers Group have worked at the firm well in excess of five years, have also tried many different labor cases, and have all been **extensively trained on employment and wrongful termination law by Karl Gerber**. [Meet Karl Gerber](https://worklawyerca.com/karl-gerber/) ## Ready to Discuss Your Case? Your rights as an employee matter. Submit a contact form and we'll get back to you. Submit A Contact Form [Call (877) 525-0700 Now](tel:8775250700)